Student Worker Training
As a student, you must complete these training modules within your first two weeks as a student employee.
Step 1: Campus Literacy #section
(5 minutes)
This module will introduce you to JCTC’s campuses, campus organizations, student populations, and electronic resources.
Step 2: Customer Service Strategies #section
(7 minutes)
This module will prepare you to best serve students, faculty/staff, and campus visitors.
Step 3: Professional Dress and Workplace Etiquette #section
(5 minutes)
This module will teach you how to dress professionally for your student worker position, along with tips to be successful in completing your job tasks.
Step 4: FERPA Agreement #section
(1 minute)
Print out this agreement and give it to your student worker supervisor.
FERPA Confidentiality Agreement (pdf)
Step 5: Tip Sheet #section
(1 minute)
Review this tip sheet for a review of important points covered in the modules.
Step 6: Final Survey #section
(1 minute)
Please complete this survey once you are finished with the modules.